Replies: 0
Hi,
After I click the place order button the website takes over a minute and 20 seconds to go to the thank you page.
for a few seconds before the thank you page shows up it displays a message saying “there was an error redirecting it to the thank you page”, on the checkout page, where it displays other errors like name not entered. I am sorry I can not copy the error from there as it only shows up for a few seconds before the page is redirected to the thank you page.
I have tried all the solutions in this support thread (https://wordpress.org/support/topic/woocommerce-payment-process-during-transaction-very-slow/) but none of them worked for me. Please help, the website was working fine until yesterday only taking a few seconds to process the order and take the customer to the thank you page.
Here is what the status report says:
### WordPress Environment ###
WordPress address (URL): https://beatthebar.ca
Site address (URL): https://beatthebar.ca
WC Version: 5.7.1
REST API Version: ✔ 5.7.1
WC Blocks Version: ✔ 5.7.2
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.6.5
Log Directory Writable: ✔
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔
### Server Environment ###
Server Info: Apache
PHP Version: 7.3.31
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.79.1
OpenSSL/1.1.1l
SUHOSIN Installed: –
MySQL Version: 5.7.35
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 5.7.1
WC Database Prefix: wp_
Total Database Size: 40.87MB
Database Data Size: 36.16MB
Database Index Size: 4.71MB
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wp_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
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### Post Type Counts ###
advquiz: 3
attachment: 28
cartflows_flow: 1
cartflows_step: 2
custom_css: 1
customize_changeset: 14
nav_menu_item: 5
nectar_slider: 3
page: 27
post: 5
product: 3
revision: 281
shop_coupon: 1
shop_order: 36
uo-action: 3
uo-closure: 3
uo-recipe: 3
uo-trigger: 3
wpbfwpb_template: 2
wpcf7_contact_form: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.
### Active Plugins (29) ###
Better Search Replace: by Delicious Brains – 1.3.4
Change WordPress Login Logo: by Boopathi Rajan – 1.1.7
Classic Editor: by WordPress Contributors – 1.6.2
Code Snippets: by Code Snippets Pro – 2.14.2
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Salient WPBakery Page Builder: by Michael M - WPBakery.com | Modified by ThemeNectar – 6.6.0
Loggedin - Limit Active Logins: by Joel James – 1.3.1
Members: by MemberPress – 3.1.5
LoginWP (Formerly Peter's Login Redirect): by LoginWP Team – 3.0.0.3
Really Simple SSL: by Really Simple Plugins – 5.1.1
Salient Core: by ThemeNectar – 1.8.2
Salient Nectar Slider: by ThemeNectar – 1.7
String Locator: by Clorith – 2.4.2
Theme My Login: by Theme My Login – 7.1.3
Uncanny Automator: by Uncanny Owl – 3.2.0.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.62
User Role Editor: by Vladimir Garagulya – 4.60.2
W3 Total Cache: by BoldGrid – 2.1.8
Watu PRO: by Kiboko Labs – 6.6.1
Wicked Folders: by Wicked Plugins – 2.18.4
WooCommerce Better Usability: by Moises Heberle – 1.0.49
WooCommerce Payments: by Automattic – 3.0.0
Invoices for WooCommerce: by Bas Elbers – 3.1.8
WooCommerce: by Automattic – 5.7.1
WordPress Importer: by wordpressdotorg – 0.7
WP Content Copy Protection & No Right Click: by wp-buy – 3.4.1
WP Mail SMTP: by WPForms – 3.1.0
WPForms Lite: by WPForms – 1.6.9
### Inactive Plugins (5) ###
Social Login WordPress Plugin - AccessPress Social Login Lite: by AccessPress Themes – 3.4.7
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
WooCommerce PayPal Payments: by WooCommerce – 1.6.0
Wordfence Security: by Wordfence – 7.5.5
WP Private Content Plus: by Rakhitha Nimesh – 3.2
### Dropin Plugins (2) ###
advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php
### Settings ###
API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #147 - /shop/
Cart: #148 - /cart/
Checkout: #149 - /checkout/
My account: #150 - /my-account/
Terms and conditions: #84 - /terms-of-use-privacy-policy/
### Theme ###
Name: Theme Child Theme
Version: 1.0
Author URL: https://example.com/
Child Theme: ✔
Parent Theme Name: Theme
Parent Theme Version: 13.0.5
Parent Theme Author URL: https://example.com/
WooCommerce Support: ✔
### Templates ###
Overrides: theme/woocommerce/cart/mini-cart.php
theme/woocommerce/checkout/form-checkout.php
theme/woocommerce/checkout/review-order.php
theme/woocommerce/checkout/terms.php
theme/woocommerce/content-product.php
theme/woocommerce/content-single-product.php
theme/woocommerce/loop/add-to-cart.php
theme/woocommerce/loop/loop-start.php
theme/woocommerce/myaccount/form-login.php
theme/woocommerce/single-product/product-image.php
theme/woocommerce/single-product/rating.php
theme/woocommerce/single-product/tabs/description.php
theme/woocommerce/single-product/tabs/tabs.php
theme/woocommerce/single-product/title.php
theme/woocommerce/single-product-reviews.php
### Action Scheduler ###
Complete: 843
Oldest: 2021-09-08 02:54:55 +0000
Newest: 2021-10-05 18:20:37 +0000
Pending: 8
Oldest: 2021-10-05 18:42:15 +0000
Newest: 2021-10-11 23:00:55 +0000
### Status report information ###
Generated at: 2021-10-05 18:27:33 +00:00
Before this plugin I was using the paypal payments plugin but that stopped working so I moved over to this one but now this one is taking too long to process orders.
Faithfully
Sohil