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The bug I was getting where CyberSyn was putting the post excerpt as the body. When I reported it, you said that the sites updated their code, but I found it difficult to believe that 6 websites, at the same time, on the same day updated their websites.
So, I thought it was something that I did.
I figured out what the problem was. I had to update my version of php because of another service when CyberSyn started doing this.
I tested it on versions 5.5, 5.6, 7.0, 7.1 and 7.2 and the problem happened.
The moment I reverted to version 5.4 it fixed.
PHP v 5.4 is no longer supported and extended support will end soon enough.
Can you make sure that CyberSyn is updated to work with more current releases? Please.