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I didn’t get the plugin to work at first. JetPack was sending email but Auto Reply didn’t send anything. I even installed the plugin “WP Mail Logging” to see emails sent by WordPress and enabled a debug log to no avail.
For me, the solution was getting the label for the email field right.
The plugin states “[…] including the field label like this: {Field name} – e.g. {Name} […]”.
My JetPack contact for was like this:
[contact-field label=”E-mailadres” type=”email” placeholder=”Jouw e-mailadres” required=”true” /]
(in the visual editor, it’s the field label you see on top of the field)
At first, I setup Jetpack Contact Form Auto Reply Settings for “Email address field” to the case sensitive:
{E-mailadres}
That didn’t work. What did work was leaving the {} out, like this:
E-mailadres
Hope this saves other people some time 🙂