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I use Profile Builder Pro to manage applications of volunteers for a summer camp. Took me a while to finde the right plugin to do this, I now found it in Profile Builder Pro. When ever I needed help or something customized the friendly support team responded usually within 24 hours or even on the same day.
Also the ability to use it with MailChimp and sent user Profiles to MailChimp is great and works well.
Summed up: Great Plugin and great Support!