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They are only a company getting better deals for sending in bulk packages, but they are making you paying always more money with wrong weights, or wrong labels, or something it’s incorrect, since they have to handle the cases for the companies, you can’t do anything else, just to pay, or close the account, as you probably know, postnord, bring or GLS in Scandinavia are expensive and horrible companies, but they are making more money with incorrect and non-accurate weights, and you can’t do anything, even if you are right and you send proof of the weights, always is going to be 0,05 more to pay more, unacceptable.
Update; when you get a refund, the waiting time is between 14-18 days to get into your bank account.
Unfortunately today, 18/03/2022 I got an email with an agreement termination, looks like they didn’t like to post the truth, and complain about their services online,will see how it ends.
May update: I got banned since April of using Shipmondo services due to my bad reviews, I’m also not allowed to use the service with any other companies, so it’s not MY company who was banned, it was ME, so it was something personal against my person, BUT at the end they made me a BIG favour, signing a business contract directly with postnord, SAVED more than 500DKK per month, it’s completely insane how much Shipmondo is charging for shipping when you can get it cheaper now, I just can say THANK YOU for banning using your services, you did me a BIG FAVOUR. BUT YOUR LACK OF FREEDOM IS CONCERNING – WE ARE IN 2022 –