Replies: 1
I am having a problem with the CSV import. All of the headers are absolutely correct. The error only occurs when I try to import Chinese characters. I have a field named “chinese” and the data for it is Chinese characters. I have tried to save the file as a normal CSV but when I do that the Chinese characters get turned to question marks like this ???.
The only way to have the Chinese characters go into the CSV file is to save as UTF-8. But, when I try to import the file it gives me the error of:
Incorrect column name found in CSV:
Cannot import data. Make sure all field names are correct in the CSV header.
I have checked, rechecked and even downloaded a CSV template and I know for a fact the headers are correct.
I am able to import a normal CSV file with the Chinese characters set to ??? but can’t import the UTF-8 with the Chinese characters.