Replies: 0
Hi there
I’m using storefront theme and am currently getting an http 500 internal server error for several months now for the ‘all products’ page a few updates ago it came right but all of a sudden in the last wee while its gone to bad again.
Please note i’m in New Zealand and its 11.30pm Thursday 17 March.
### WordPress Environment ###
WordPress address (URL): https://www.basepoint.co.nz
Site address (URL): https://www.basepoint.co.nz
WC Version: 6.3.1
REST API Version: ✔ 6.3.1
WC Blocks Version: ✔ 6.9.0
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.2.1
Log Directory Writable: ✔
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_AU
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.4.27
PHP Post Max Size: 8 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.32-MariaDB-log-cll-lve
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 6.3.1
WC Database Prefix: wp_
Total Database Size: 116.73MB
Database Data Size: 66.40MB
Database Index Size: 50.33MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 0.53MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 2.25MB + Index: 0.97MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_aioseo_cache: Data: 0.25MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 3.52MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
wp_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_groups_capability: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_groups_group: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_groups_group_capability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_groups_user_capability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_groups_user_group: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.52MB + Index: 0.25MB + Engine InnoDB
wp_postmeta: Data: 8.52MB + Index: 8.75MB + Engine InnoDB
wp_posts: Data: 2.52MB + Index: 0.41MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.48MB + Index: 0.27MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 2.52MB + Index: 1.97MB + Engine InnoDB
wp_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_vp_id: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.11MB + Index: 0.17MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wsal_metadata: Data: 19.02MB + Index: 29.08MB + Engine InnoDB
wp_wsal_occurrences: Data: 10.39MB + Index: 3.03MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
### Post Type Counts ###
attachment: 595
custom_css: 2
customize_changeset: 2
elementor_library: 8
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 150
oembed_cache: 3
page: 12
post: 1
product: 479
product_variation: 270
revision: 34
shop_coupon: 18
shop_order: 581
vg_gateway_condition: 1
wp_global_styles: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (26) ###
WP Activity Log: by WP White Security – 4.4.0
Addy's NZ Address Autocomplete for WooCommerce: by Addy Limited – 2.1.7
All in One SEO: by All in One SEO Team – 4.1.8
Disable/Remove Google Fonts: by Fonts Plugin – 1.3.7
Facebook for WooCommerce: by Facebook – 2.6.12
Flexible Shipping: by WP Desk – 4.11.3
Google Listings and Ads: by WooCommerce – 1.11.1
Site Kit by Google: by Google – 1.70.0
Groups: by itthinx – 2.16.1
Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
Mailchimp for WooCommerce: by Mailchimp – 2.6.1
Map Block for Google Maps: by WebFactory Ltd – 1.32
Paystation WooCommerce Payment Gateway: by Paystation Limited – 1.1.6
Perfect Brands for WooCommerce: by QuadLayers – 2.0.7
Change Storefront Footer Copyright Text: by QuadLayers – 1.1.4
Storefront Product Sharing: by WooCommerce – 1.0.6
Theme Customisations: by WooThemes – 1.0.0
WooCommerce Fraud Prevention Plugin: by theDotstore – 2.0.3
WooCommerce Admin: by WooCommerce – 3.2.1
WooCommerce Flexible Pricing: by WP Desk – 1.4.0
WooCommerce Group Coupons: by itthinx – 1.24.1
WooCommerce Role Based Methods: by WPBackOffice – 2.4.3
WooCommerce Shipping & Tax: by WooCommerce – 1.25.23
WooCommerce: by Automattic – 6.3.1
WP Activity Log for WooCommerce: by WP White Security – 1.3.1
WP Mail SMTP: by WPForms – 3.3.0
### Inactive Plugins (0) ###
### Must Use Plugins (2) ###
Health Check Troubleshooting Mode: by – 1.7.2
installatron_hide_status_test.php: by –
### Settings ###
API Enabled: –
Force SSL: –
Currency: NZD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #1741 - /shop/
Cart: #1742 - /cart/
Checkout: #1743 - /checkout/
My account: #1744 - /my-account/
Terms and conditions: #4609 - /terms-and-conditions/
### Theme ###
Name: Storefront
Version: 4.0.0
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: –
### Action Scheduler ###
Complete: 2,102
Oldest: 2022-02-19 19:16:28 +1300
Newest: 2022-03-17 23:26:54 +1300
Failed: 713
Oldest: 2021-09-06 17:57:12 +1200
Newest: 2022-02-21 10:57:43 +1300
Pending: 8
Oldest: 2022-03-17 23:41:54 +1300
Newest: 2022-03-24 18:06:58 +1300
### Status report information ###
Generated at: 2022-03-17 23:29:47 +13:00