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Some Critical Features are not working in eroom pro plugin

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Hello sir I hope you are doing well, after I purchased eroom plugin pro , I encountered some issues regarding the meeting start time and moreover the meeting join.
when creating a new purchasable meeting following the steps in your documentation:which I found it here https://docs.stylemixthemes.com/eroom/eroom-pro/eroom-purchasable-meetings-addon , two things that I cannot find :
1) The countdown timer
2) The joining buttons

which are illustrated in the photo below
***PLEASE I NEED A FAST SOLUTIONS AS MY CONSULTANCY SERVICES CANNOT WAIT ***
https://drive.google.com/file/d/1MhgLDulR3rOGR-0VNo4W47e0WuZEL7Fi/view?usp=sharing
https://drive.google.com/file/d/149-85nmFig60F2VThRqfk-Cx-FEkCNkf/view?usp=sharing


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