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Order completed then abandoned then recovered mess?

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Hi,

since I’m using the plugin I get a weird order processing behavior with this gateway. And since I use the WooCommerce Cart Abandonment Recovery plugin its getting annoying for my customers, because they get a recover email after getting the processing completed and shipment done confirmation.
The reason can be seen here:
https://www.dropbox.com/s/sfzjga4t3zsdns5/paypal_issue1.JPG?dl=0

The last step triggers the Cart Abandonment Recovery function which is of course not appropriate.

This is how it looks when its with another gateway and no issue:
https://www.dropbox.com/s/or2h1rnbw3x95bz/paypal_correct.JPG?dl=0

I enter the shipment tracking code and save it. In other payment gateways it automatically changes the order to “completed” and send out that confirmation. With YITH PayPal Express there is unnecessary last step after that as you can see in the picture. How to solve that?

  • This topic was modified 18 minutes ago by mike8040.

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