Replies: 2
Hello there
My feed started to suck on processing (33%) when I manually trigger the update. I use the same plugin in other websites in the same server without an issue.
– I added cron config to wp-config like this: define(‘DISABLE_WP_CRON’, false);
– I installed WP control plugin. When I trigger a manual update, I can see job there and I don’t get any error notification
– I checked woocommerce fatal errors and there is nothing there
– Checking the apache log errors I have something related
[Fri May 14 14:16:17.598764 2021] [proxy_fcgi:error] [pid 15865:tid 139866993837824] [client ****] AH01071: Got error 'PHP message: PHP Warning: simplexml_load_file(): I/O warning : failed to load external entity "****/public_html/wp-content/uploads/woo-product-feed-pro/xml/tVZxo2Tpul2mpRXRaNvvzpDEyW1Ism09_tmp.xml" in ****/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 1212\nPHP message: PHP Warning: simplexml_load_file(): I/O warning : failed to load external entity "****/public_html/wp-content/uploads/woo-product-feed-pro/xml/tVZxo2Tpul2mpRXRaNvvzpDEyW1Ism09_tmp.xml" in *****/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 1212\n', referer: ****/wp-admin/admin.php?page=woosea_manage_feed
Removed sensitive information from the log entry with ****
Plugin version: Version 10.1.2
PHP version: 7.2
Wordpress version: 5.4.5
Woocommerce version: 4.5.2