Replies: 0
My taxes aren’t calculating and I’m getting this error below.
Here is the error i get under the woocommerce tax and shipping tab. Below that is system report.
04-15-2021 @ 05:12:55 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:12:57 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:12:57 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:53 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:53 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:58 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:13:58 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:14:58 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:14:59 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
04-15-2021 @ 05:14:59 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)
Here’s the system report as well
### WordPress Environment ###
WordPress address (URL): https://timber-tactics.com
Site address (URL): https://timber-tactics.com
WC Version: 5.2.2
REST API Version: ✔ 5.2.2
WC Blocks Version: ✔ 5.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 2.1.5
Log Directory Writable: ✔
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 1 GB
PHP Time Limit: 3000
PHP Max Input Vars: 3000
cURL Version: 7.76.1
OpenSSL/1.1.1k
SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 5.2.2
WC Database Prefix: wpfl_
Total Database Size: 50.14MB
Database Data Size: 44.87MB
Database Index Size: 5.27MB
wpfl_woocommerce_sessions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wpfl_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfl_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfl_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wpfl_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpfl_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mailerlite_checkouts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_ml_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_customer_pairs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_paymentmethod_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_payment_id_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_product_pairs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_qbo_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_qbo_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_real_time_sync_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_real_time_sync_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_shipping_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_tax_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_mw_wc_qbo_sync_variation_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpfl_mw_wc_qbo_sync_wq_cf_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpfl_options: Data: 8.06MB + Index: 0.14MB + Engine InnoDB
wpfl_postmeta: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wpfl_posts: Data: 2.47MB + Index: 0.09MB + Engine InnoDB
wpfl_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_slides: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wpfl_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfl_wcmp_cust_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_wcmp_cust_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wcmp_products_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wcmp_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wcmp_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wcmp_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wcmp_vendor_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_wcmp_visitors_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpfl_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfl_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfl_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpfl_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfl_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
wpfl_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wffilemods: Data: 12.55MB + Index: 0.00MB + Engine InnoDB
wpfl_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfl_wfhoover: Data: 11.52MB + Index: 2.52MB + Engine InnoDB
wpfl_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfl_wfknownfilelist: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wpfl_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpfl_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfl_wfstatus: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
wpfl_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpfl_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wpvivid_scan_result: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpfl_yoast_indexable: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wpfl_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpfl_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpfl_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpfl_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
### Post Type Counts ###
attachment: 140
custom_css: 1
customize_changeset: 2
elementor_library: 1
nav_menu_item: 31
page: 21
post: 6
product: 36
product_variation: 11
revision: 194
shop_coupon: 1
shop_order: 9
shop_order_refund: 1
testimonials: 2
wpcf7_contact_form: 5
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (28) ###
LayerSlider WP: by Kreatura Media – 6.11.8
Bluehost: by Bluehost – 2.6.2
Contact Form 7: by Takayuki Miyoshi – 5.4.1
Customer Email Verification for WooCommerce: by zorem – 1.3.8
Facebook for WooCommerce: by Facebook – 2.4.1
Jetpack by WordPress.com: by Automattic – 9.6.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.2
Google Ads & Marketing by Kliken: by Kliken – 1.0.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
Really Simple SSL: by Really Simple Plugins – 4.0.14
Slider Revolution: by ThemePunch – 6.3.5
Safe SVG: by Daryll Doyle – 1.9.9
The Events Calendar: by The Events Calendar – 5.6.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.56
Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.3
WooCommerce Cost of Shipping: by TheRiteSites – 1.4.0
Advanced Flat Rate Shipping For WooCommerce: by theDotstore – 3.9.4
WooCommerce Blocks: by Automattic – 5.0.0
WooCommerce - MailerLite: by MailerLite – 1.5.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
WooCommerce Payments: by Automattic – 2.3.2
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.8.3
WooCommerce Shipping & Tax: by WooCommerce – 1.25.12
WooCommerce: by Automattic – 5.2.2
Wordfence Login Security: by Wordfence – 1.0.6
Wordfence Security: by Wordfence – 7.5.2
### Inactive Plugins (1) ###
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
### Must Use Plugins (2) ###
Endurance Page Cache: by Mike Hansen – 2.0.5
SSO: by Garth Mortensen
Mike Hansen – 0.3
### Settings ###
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #575 - /shop/
Cart: #182 - /cart/
Checkout: #700 - /checkout/
My account: #192 - /my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Creativo Theme
Version: 7.5.4.2
Author URL: https://rockythemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: creativo/woocommerce/cart/cart-empty.php
creativo/woocommerce/cart/cart-shipping.php
creativo/woocommerce/cart/cart-totals.php
creativo/woocommerce/cart/cart.php
creativo/woocommerce/checkout/cart-errors.php
creativo/woocommerce/checkout/form-coupon.php
creativo/woocommerce/content-product.php
creativo/woocommerce/global/breadcrumb.php
creativo/woocommerce/myaccount/form-edit-account.php
creativo/woocommerce/myaccount/form-edit-address.php
creativo/woocommerce/myaccount/form-login.php
creativo/woocommerce/myaccount/form-lost-password.php
creativo/woocommerce/myaccount/my-address.php
creativo/woocommerce/myaccount/my-downloads.php
creativo/woocommerce/myaccount/my-orders.php
creativo/woocommerce/notices/error.php
creativo/woocommerce/notices/notice.php
creativo/woocommerce/notices/success.php
creativo/woocommerce/single-product/add-to-cart/grouped.php
creativo/woocommerce/single-product/meta.php
creativo/woocommerce/single-product/product-image.php
creativo/woocommerce/single-product/rating.php
creativo/woocommerce/single-product/related.php
creativo/woocommerce/single-product/review.php
creativo/woocommerce/single-product/sale-flash.php
creativo/woocommerce/single-product/short-description.php
creativo/woocommerce/single-product/tabs/additional-information.php
creativo/woocommerce/single-product/tabs/description.php
creativo/woocommerce/single-product/tabs/tabs.php
### Action Scheduler ###
Complete: 63
Oldest: 2021-04-14 06:03:41 +0000
Newest: 2021-05-02 05:55:39 +0000
Pending: 1
Oldest: 2021-05-02 10:34:45 +0000
Newest: 2021-05-02 10:34:45 +0000
### Status report information ###
Generated at: 2021-05-02 06:09:31 +00:00