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Hello,
I’m using Woocommerce Subscription on my website. We accept only Manual payments on it.
We need to know which users didn’t paid their renewal order. How to recognize it? All not renewed subscription gets an “On hold” status and parent order gets cancelled. And this is good.
But is it only way?
Because sometimes our new clients buy subscriptions and don’t pay, and we’ve got also an “cancellation subscription” mails. And there are mixing cancelled new orders mails with didn’t paid renewals. And it’s hard to use it.
So the main thing is, that we need to know, that our client didn’t paid his renewal order and we need to delete him from our group by hand.