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We’re having an issue where the plugin/extension for Event Tickets, as linked to us by the Modern Tribe support team, is missing a crucial field. Attendee name.
In the documentation of the plugin, it lists available properties for inclusion in the Woocommerce order email template override. To us, the two most important are:
holder_name
holder_email
Email shows up just fine. Name doesn’t. It’s always empty no matter how many attendees.
This is a print_r() of the $tickets array.
Array
(
[order_id] => 9349
[order_id_display] => 9349
[order_id_link] => 9349
[order_id_link_src] =>
[order_status] => on-hold
[order_status_label] => On hold
[order_warning] =>
[purchaser_name] =>
[purchaser_email] =>
[provider] => Tribe__Tickets_Plus__Commerce__WooCommerce__Main
[provider_slug] => woo
[purchase_time] => 2021-02-25 17:36:16
[ticket] => Mission Fee
[attendee_id] => 9350
[order_item_id] =>
[security] => de9bb327c7
[product_id] => 9079
[check_in] =>
[optout] => 1
[user_id] => 8
[ticket_sent] => 0
[event_id] => 8968
[ticket_name] => Mission Fee
[holder_name] =>
[holder_email] => example@example.com
[ticket_id] => 9079
[qr_ticket_id] => 9350
[security_code] => de9bb327c7
[attendee_meta] => Array
(
)
[is_subscribed] =>
[is_purchaser] =>
[ticket_exists] => 1
)