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I ran out of free compressions so went to upgrade my account. I paid my money and I have a paid invoice showing on my account but when I go into the website where I had the problem, it still says I am on a free account and have hit the limit.
My API page lists a new API with zero compressions against it, but when I copy and paste that into the ‘Compress JPEG & PNG images’ page it still tells me that I am on a Free account and that I need to upgrade.
So, I deleted the plugin completely and reinstalled it, but it remembered my account from before and so that didn’t make any difference.
I need to get this stuff compressed. All suggestions most gratefully received.