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I installed GS Testimonial Lite in TheGem theme using the WPBakery Page Builder. As soon as the plugin was activated, the edit feature of WPBakery stopped working. I contacted support and received a response 7.5 hours later from Sarwar asking for WP access. I sent access and 15 hours later received an email from Sarwar informing me they had fixed the problem by adding a small script to the footer of my website. Needless to say, I am very pleased with their support efforts!