Paypal banned the word Cuba, is there a way to keep in the title using PayPal?

Replies: 0

This is an odd one and unfortuately where the algorithms fall down. It has taken me the best part of a year to work out the reason for a large number of PayPal declines on one of our Woocommerce installations. We have a few item titles with the word ‘Cuba’ in them which is on their block list:

https://adland.tv/adnews/paypal-blocks-word-tardigrade-and-cuba-forcing-shops-rename-their-products

and this:

https://slate.com/technology/2020/02/paypal-venmo-iran-syria-sanctions-crime-detection-system.html

I can’t really change these product names and I don’t really want to drop PayPal.

I know there will be a way to do the following but it would be useful to either:

a) pass another title to PayPal

or

b) change our existing title in Woocommerce but somehow have the word ‘Cuba’ inserted at the beginning or the end of the title.

I think that a) would involve modding the PayPal plugin and possibly each time it is updated. I’m sure b) is acheivable but not sure of the best way of doing it on an affected-product basis (as not all the products have ‘Cuba’ in them!).

Any ideas?

Thanks

Dan