Bank details / BACS missing

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Hi, I use this plugin and override all default woocommerce emails, but I’ve got problem on On Hold email because Bank Details/BACS is not show up. I try to use shortcode, I works in normal pages, but not in email customizer. How can I add this bank details to customizer body text?

Thank you.

• This topic was modified 6 minutes ago by Fadli.