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Today’s Update Broke Site

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When I installed the update to the plugin this morning, several images stopped showing up on my site and also the Soliloquy slider plugin stopped working. When I disabled your plugin, everything worked again.

I tried to create a support ticket on your website, but I just started using your free version and you require an order number to submit a ticket on your website. I did send an email to the email address on your website, so perhaps I will get a response to that. I gave you a one star because I am hoping that it will get your attention as you have made it very difficult for new or non-premium users to submit issues to you. If you fix the issue, I will change it to 5 stars because you did have a good plugin before the update broke my site today. You should reconsider your decision to not allow new or non-premium users to submit support tickets on your website because this issue with your update today is likely to affect many users and one would think that you would want to any user to be able to notify you of the problem. You should allow users without an order number to submit a support ticket on your website.

  • This topic was modified 8 minutes ago by jamesg546.

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