Payment could not be captured

Replies: 0

Hi,

Each time I received an order, I got an issue with the payment captured.
the sequence is like this:

1) Payment authorized. Change payment status to processing or complete to capture funds. Order status changed from Pending payment to On hold.

2) Payment could not be captured – Auth ID: 0xxxxxxxx, Status: Pending

So the order is keeping “On Hold” and each time I need to pass it into Processing Manually.

Please note:
– The Paypal Payment arrive correctly in my account, I get also the payment confirmation by email
– My “Paypal email” and “Receiver email” are the same in the setting
– I tried with “Payment Action” both Capture or Authorize, seems the same

So I would like the order pass automatically on Processing and not stuck on Hold. Is there anything to check or modify in the settings?

Thanks