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I have a fedex shipping option and this free shipping option when a person meets a 299.00 order it goes to free shipping, but I only want free shipping to continental US only not Alaska or Hawaii, so I added to extra conditions that only allow free shipping if the order exceeds 299.00 and is not located by state in Alaska and hawaii, and it works good but if a customer is in Alaska or Hawaii, they now get a message that says no shipping method available please contact us, why does it not just go to my fedex shipping option now?