MetaSlider Pro returns a blank screen

Replies: 3

Hi there,
I updated the slider plugin yesterrday to the latest version (3.16.2) and Pro version is 2.16.0.
Now when I go to edit my slides using the left toolbar in WP, I get a blank page. The add-ons page link works, but the Metaslider link just takes me to a blank page. The WP toolbar top and bottom remains functional. I’ve deactivated the plugin and cleared caches and reactivated the plugin but that hasn’t worked. I have also just deleted and reinstalkled both plugins but nothing has been fixed. So something is stopping the Metaslider content from loading. Thanks in advance, Simone

This is the screenshot:

https://www.dropbox.com/s/2nm8yjuvkfonqgx/MetaSlider%20Pro%20%E2%80%B9%20Secis%20BC%20Jesolo%20%E2%80%94%20WordPress%20-%20Google%20Chrome%2015_04_2020%2016_04_08.png?dl=0