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We have recently noticed an error from talking to some of our customers. When they put through a payment, it transfers them to 3DSecure but when it comes back to our site it has the error ‘your payment could not be processed. reason: invalid order state’.
On our admin end, and with our bank, the payment has gone through and is processing.
Is this an error that you are aware of?
Is there a way to fix this?
Kind regards
Lee.