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Thank you for your efforts in supplying this free plugin. I’m testing the free version before I buy the pro. I’ve got the free version working (I can sell a ticket and it sends the client an email). In the client email, there is no ticket number. In the backend, I can look at the details on the order but there is no ticket number. In the backend, when I look at the “View Customer’s Ticket Numbers”, there are none.
I was using BACS as a payment option for testing. Even when I changed the status from “On Hold” to “Completed”, no ticket number was assigned. So I added “Check” as another payment option to test and bought another ticket. The email still had no ticket number. This time, when I looked at Orders, I noticed a button with 3 dots. I clicked on that button and got a second email with a ticket number assigned. It said “wpraffle-2019-01”.
Firstly, if I pay with PayPal, will I still have to click on the 3-dot button to get a ticket number assigned or is that an automatic process based on a successful payment?
Secondly, I don’t want the ticket number to have a prefix of “wpraffle-2019-“. That prefix is confusing. Can I change that prefix somewhere?
Finally, in your documentation you say that the numbers assigned begin at 100 and increment by 1 to 599. I would prefer that. Is there a way to force the numbers to start at 100?
Thank you in advance.