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Customers being banned but nothing set to ban?

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Hello,
We have been receiving calls that some of our customers are being banned from accessing our website however, none of the WordFence options on our site are set to ban. Just to limit rates. The settings aren’t real aggressive either. Could this be an issue with the WordFence FireWall? I’m not sure how long this problem has been around as the business is seasonal and just starting to reopen for the summer.

I’ve temporarily disabled the plugin on our site, but I’m worried that the handful of other sites that I manage with this plugin may be affected as well. (Although there isn’t any proof of that at the moment)

– Chris

  • This topic was modified 15 minutes ago by rotornut44.

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