Replies: 1
Cannot download password protected documents, and cannot open downloaded documents in MS Excel, etc…
Latest WP version 5.1.1
latest plugin version 3.2.1
MacOS with Safari.
I typically edit using the CPanel built-in code edit function which is set to UTF-8 by default. Not sure if BOM encoding is there or not.
The 2 Excel (.xlsx) files on my website server open fine in Excel. These were uploaded to the website server using the plugin. I can open them directly from my computer over the internet (FTP).
If I now download these files using the plugin, they will not open in Excel (Excel does not recognize the file structure).
When I click on a document title in the list (the shortcode list), it tries to open the file in a new tab, as if it is a post.
When I download the file, it gets an .html extension added to the filename. Why is that?
Further discussion:
If the document is password protected, it will not download (with Safari?). I think the download is waiting for the password to be entered. But no request or window is generated for the user to be able to enter a password. Eventually the download loses connection with the server. If I make the file public, it downloads, but with an added .html extension appended to the filename.
I see on the internet some references to Safari adding .html extensions to downloads. I do not yet understand what is going on with this.
However, even if I make the document public, then download it, then remove the .html extension, Excel cannot read the resulting file.
So, possibly several issues here, or maybe all tied together.