Replies: 0
Hello,
Your plugin seems to cause timeout each time when I try to delete a Woocommerce Product. Here is more details from SIteground, my hosting company:
The problem was caused by the facebook-for-woocommerce plugin. The plugins tries to connect to 31.13.91.2 but the connection to the remote IP address stalls, thus the product removal times out.
Code:
getpeername(5, {sa_family=AF_INET, sin_port=htons(443), sin_addr=inet_addr(“31.13.91.2”)}, [16]) = 0
Code:
tsvetanmitev@Tsvetan-Mitev:~$ host 31.13.91.2
2.91.13.31.in-addr.arpa domain name pointer edge-star-shv-01-ams3.facebook.com.
I have disabled the plugin and now the product removal option is working.
The server can connect to the said IP address, so the problem is most likely with the plugin, rather than the hosting environment.
Code:
caseflor@esm23 [~/public_html]# telnet 31.13.91.2 443
Trying 31.13.91.2…
Connected to 31.13.91.2.
Escape character is ‘^]’.
What I can suggest you is to contact the plugin developers, as they should be able to provide you further assistance.