Replies: 1
Hi there
I have problems using image files in my WordPress installation when they are more than 4000 pixels wide.
The file is uploaded and I can access it via the media library BUT no thumbnails or another sizes are generated, and I can not access the image for galleries. After uploading I get an HTTP-error but the file is there and I can link to it.
The 4000 px limit is derived from experience – anything larger won’t convert.
The file size upload limit is 256 MB, so that’s not the problem (and the files are actually uploaded, as mentioned above).
I use the site for distributing hi-res images (e.g. 8 MB, 6000 pixels wide) for press purposes, so image downscaling is not an option.
And I need to put the images in a gallery for a quick overview for the journalists before they pick an image for download.
Can I force the site to handle the larger files?
My site is hosted at Unoeuro.com, I don’t know if they have imposed restrictions on image conversions.
I can access all php files via FTP, so I can make changes there if required.
Kind regards
Jakob Hessellund