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Some of our saved photo galleries recently began messing up.
The following issues occurred, along with my attempted “TROUBLESHOOT” and “SEMI-FIXES” (but the problems aren’t solved. I just re-did some of the work I had previously finished):
1. A featured image disappeared from the Blog Post Photo Gallery it represented.
SEMI-FIX: I re-uploaded the image from my laptop’s files and re-added the featured photo.
2. Almost half of our Blog Posts with Photo Galleries stopped displaying the photos within them.
TROUBLESHOOT: I opened a few of these Photo Galleries and found that the photos do not display here either. Instead of displaying the photo, each file displays a small, gray and white image of what looks like a photo ripped in half.
SEMI-FIX: For three of these photo galleries, their photos were stored on the laptop I’m using, and I was able to re-upload the photos, then edit their corresponding Blog Posts in order to re-create the gallery.
3. Still almost half of our saved Blog Posts with Photo Galleries are not showing the photos. I do not have immediate access to the original photo files, plus I am hoping to find a better way to fix the issue (rather than just do all the work again and hope it doesn’t somehow mess up again!).
TROUBLESHOOT: I updated all plugins. I even ran all updates on the laptop I’m using. I deactivated all plugins and reactivated them one by one. The Photo Galleries and corresponding Blog Posts did not react to anything.
So now my questions are:
1. Is there a way to recover these photos without having to re-upload and re-create each Photo Gallery and corresponding Blog Post?
2. Is there a way to prevent these issues in the future?
Thank you for your help!