Output file “not found” or empty

Replies: 0

Hello,

after using your great tool quite some time I’m now (maybe since the last update) not able to download the output: either the file is empty (Safari 12.0), or the browser says “file not found” at the end of the process (Firefox 62).

I switched the compression, reduced the “Maximum Request Size” from 10 mb to 0,5 mb and tested some other setting: all the same…

Hopefully you can help, here is the “Diagnostic Info & Error Log”:

site_url(): (removed by me)
home_url(): (removed by me)

Database Name: (removed by me)
Table Prefix: (removed by me)

WordPress Version: 4.9.8

WP Migrate DB: 1.0.4

Web Server: ………………… Apache
PHP: ………………………. 5.6.37
WP Memory Limit: ……………. 96M
PHP Time Limit: …………….. 120
Blocked External HTTP Requests: None
fsockopen: …………………. Enabled
OpenSSL: …………………… OpenSSL 1.0.2k-fips 26 Jan 2017
cURL: ……………………… Enabled
Enable SSL verification setting: No

MySQL: ………………. 10.2.15-MariaDB-log-cll-lve
ext/mysqli: ………….. yes
WP Locale: …………… de_DE
DB Charset: ………….. utf8
WPMDB_STRIP_INVALID_TEXT: No

Debug Mode: … No
Debug Log: …. No
Debug Display: Yes
Script Debug: No
PHP Error Log: error_log

WP Max Upload Size: 64 MB
PHP Post Max Size: 64 MB

WPMDB Bottleneck: …… 512 KB
Compatibility Mode: …. Yes
Delay Between Requests: 0

WP_HOME: ……. Not defined
WP_SITEURL: …. Not defined
WP_CONTENT_URL: (removed by me)
WP_CONTENT_DIR: (removed by me)
WP_PLUGIN_DIR: (removed by me)
WP_PLUGIN_URL: (removed by me)

Active Theme Name: i-excel child
Active Theme Folder: (removed by me)
Parent Theme Folder: i-excel

Active Plugins
– All in one Favicon (v4.7) by Arne Franken
– All In One WP Security (v4.3.6) by Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy
– Antispam Bee (v2.9.0) by pluginkollektiv
– AntiVirus (v1.3.9) by pluginkollektiv
– Better Search Replace (v1.3.2) by Delicious Brains
– Black Studio TinyMCE Widget (v2.6.2) by Black Studio
– Broken Link Checker (v1.11.5) by Janis Elsts, Vladimir Prelovac
– Classic Editor (v0.4) by WordPress-Mitwirkende
– Contact Form Maker (v1.12.37) by WebDorado Form Builder Team
– Contextual Related Posts (v2.4.1) by WebberZone
– Copy Or Move Comments (v4.0.3) by biztechc
– Easy FancyBox – Pro extension (v1.5.3) by RavanH
– Easy FancyBox (v1.8.9) by RavanH
– Easy Responsive Tabs (v3.1) by oscitas
– Email Address Encoder (v1.0.7) by Till Krüss
– Enable Media Replace (v3.2.7) by ShortPixel
– Google Website Translator (v1.4) by Prisna
– Google XML Sitemaps v3 for qTranslate (v3.4.1) by DSmidgy, NeoEGM, Arne Brachhold
– Hide Admin Toolbar (v1.0) by Aftab Muni
– List category posts (v0.78.1) by Fernando Briano
– Mango Buttons (v1.2.9) by Phil Baylog
– MCE Table Buttons (v3.3) by Jake Goldman, 10up, Oomph
– Page Links To (v3.0.1) by Mark Jaquith
– Popup Builder (v3.0.7) by Sygnoos
– Post Content Shortcodes (v1.0.1.1) by cgrymala
– Post Duplicator (v2.20) by Metaphor Creations
– Remove Google Fonts References (v2.6) by Bruno Xu
– Remove IP (v0.1) by guido
– Text Blocks (v1.5.3) by Hal Gatewood
– Statify (v1.6.3) by pluginkollektiv
– WP SVG Icons (v3.2.1) by EH Dev Shop
– TemplatesNext ToolKit (v3.1.5) by TemplatesNext
– WP Latest Posts (v4.4.2) by JoomUnited
– WP Mail SMTP (v1.3.3) by WPForms
– WP Migrate DB (v1.0.4) by Delicious Brains
– WPB Advanced FAQ (v1.03) by wpbean
– wpNewsletterGermany (v1.0.4) by maennchen1.de
– wpShopGermany (v3.12.8) by maennchen1.de

Must-Use Plugins
– WP Migrate DB Compatibility (v1.1) by Delicious Brains

Kind regards,
Joe

• This topic was modified 8 minutes ago by ZappoB.
• This topic was modified 7 minutes ago by ZappoB.
• This topic was modified 6 minutes ago by ZappoB.