Label pdf cannot be downloaded (not generated)

Replies: 0

Hi,

After the latest update I ran into the issue that I cannot download any labels.

By clicking on »Generate DHL label« the label seems to be generated (it is available in my DHL Geschäftskundenportal), but when I’d like to download it via the WordPress backend I get the error that there’s no file to be downloaded (e.g. https://mydomain.com/wp/dhl_download_label/2301).

In my uploads folder I can find all generated labels before the update but none of the latest generated.

Do you have any clue how to fix this?

Thanks!